Wednesday, August 10, 2011

Audio conferencing, a communications management tool

When you're working on an important project, nothing beats face-to-face meetings to keep the project moving and on schedule...if you're living in the perfect world. For most of us in the workforce, the world is not perfect and life comes at you fast.

Projects require meetings to communicate, especially if there are a number of team members involved. If you're working on a long project, your organization may need a series of meetings to communicate planning updates, expectations of team members, and troubleshoot possible issues.

Audio conferencing allows several parties to connect using devices, such as phones or computers. This technology offers a solution to parties who are separated by distance and don't have the luxury of travel time.

Audio conferencing is great, and even necessary, if you have a multitude of team members working at various locations. These events may also be referred to as a conference calls. High-quality technical support is important so that you can concentrate on the meeting. If you're in the market for a service provider, look for one that:

  • offers toll-free access
  • provides access to the conference bridge 24/7
  • offers round-the-clock tech support
  • accommodates a large number of participants

Various technologies exist to support conference calls and audio conferencing. At the very least, telephone companies offer three-way calling, which allows you and two other people to chat at the same time. For larger groups involving dozens of people, seek a company that has sophisticated, yet user-friendly service.

Your event may require the Internet. Make sure the company has a proven track record for providing good meeting experiences.

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